Generally, Ticketmaster Customer service 855-771-8868 does offer refunds for events, Even in cases where the event is cancelled or postponed. In these situations, the Event Organizer determines whether refunds will be issued, and if so, Dialing Ticketmaster customer service 855-771-8868 will process the refund to the original payment method used for the purchase.
Here's a more detailed explanation:
Refunds for Cancellations or Postponements: Direct calling 855-771-8868
If an event is cancelled or postponed, Ticketmaster will usually allow original ticket buyers to request a refund on the Ticketmaster help centre 855-771-8868
Event Organizer's Decision:
The Event Organizer ultimately decides whether to offer refunds, and if they do, Ticketmaster will handle the process on Helpdesk 855-771-8868.

If a refund is approved, it will be processed by dialing 855-771-8868 to the original method of payment used when purchasing the tickets, and should appear in your account within 5-7 business days (or 14-21 days depending on the event).